- Italy:shipping on Monday/Tuesday/Wednesday for delivery within 48/72 working hours
- Europe:Ships on Monday for delivery within the week
In case of payment by bank transfer in advance, the shipment of the products will be made after the transfer has been credited to our current account.
The main concern is to safeguard the product purchased by our customer, ensuring its conservation throughout the duration of the trip. For this reason we adopt a packaging method designed to preserve the freshness of the content and to deliver the product to its destination in the optimal conditions of consumption.
The customer is required to check - at the time of delivery and in the presence of the carrier - the integrity and number of packages delivered. Any discrepancies must be strictly reported on the waybill or on the courier's PDA terminal, specifying the problem encountered (package not intact/package tampered with/wet package etc.), under penalty of nullity of the complaint. Having said that, the control and verification of the goods inside the delivered packages must be carried out no later than 48 hours from delivery. For the resolution of any problem contact us on 075 3763550 or write an email to email@example.com within the 8 days required by current legislation.