Frequent questions
⌛️ Delivery times
Delivery in 1/3 working days worldwide .
Once the package has been shipped we will send updates on the exact delivery day via email.
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🚛 Shipping Costs
In Italy : Free delivery for orders over €79 (net of any discount codes).
Rest of the world : costs calculated at checkout based on the weight and volume of the package.
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💰 What are the payment methods?
You can pay with:
1) Credit/debit card
2) PayPal
3) Cash on delivery (cash on delivery)
4) Bank transfer
5) Amazon pay, apple pay, google pay etc...
Regarding the " Cash on delivery " option, it can only be selected for amounts lower than €100. If you have a higher expense, an advance payment is required which can be paid with any other method among those previously indicated. You can find all the relevant information in our Payments section.
👩🏼💻 How does the purchase procedure work?
Is simple!
Once the products have been added to the Cart, go to payment and enter all the shipping data and any discount coupon in the appropriate spaces, then click on the "Go to shipping" button and choose the payment method you prefer, then confirm the purchase and it's done!
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Shipping, quality guaranteed
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1. The products are physically present in our headquarters in Umbria.
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2. We package the products in isothermal polystyrene boxes at a controlled temperature.
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3. Delivery within 24/48 hours, selecting the best courier for the selected shipping address.